I am really happy with how they treated my little puppy Ellie. It was her first veterinary visit. They gave me first day appointment. They do not have enough personnel so they are working the best they can accommodating pets. They do mainly everything curbside and take the pet inside after paperwork is done. I asked if I could go inside since I wanted to ask a lot of questions and they even allowed my kids with me. My dog felt loved and cared. They listened and answered my questions. They were really nice and did everything possible due to her small size (2.6lb). She got annual check, vaccines, nail clipping, deworming. Price is reasonable compared to other places. If you have pet insurance, tell them and they will get the paper for the reimbursement for you. So far really good. And I love is really close to my house. Technicians and veterinarian were super good to my puppy. Only con is that they do not do microchip. #ppuppy #vaccines #check #deworming
I made an honest review about this vet practice and the way the business responded was so condescending and I would like a chance to rebuttal, so I have enclosed pictures of the original review I made, their response, and here is my rebuttal. Please keep in mind I had already spent close to 200 dollars for this "allergy" diagnosis, that was INCORRECT. First yes, your office did tell me I could bring in the bugs i was pulling out of my dogs, but also said that if you can't identify it by looking at it with your eyes it will be 200 to 300 dollars to send it off to the lab. I already spent 200 on a misdiagnosis, so yes i declined. Next point, i did tell you that pest control didn't see anything, so I just had them spray for fleas and mites. They didn't know what it was, and I DEFINITELY TOLD YOU. As I mentioned in my first review my appointment was rescheduled with my infectious disease doctor, so apparently when you guys saw the negative review you decided to get defensive (red flag, that means you know you did me wrong) instead of reading the entire review you picked pieces of it to make me look like I declined services offered, and didn't see where i said my appointment was rescheduled with the infectious disease doctor, so how can i give you results from my infectious disease doctor when I don't see him until today at 330? I clearly said that in my first review, but apparently my review wasn't fully read, or you wouldn't have even mentioned test results from a doctor that I haven't even gotten yet. Also I was offered apoquel for allergies and I had a dog previously that had cancer and I didn't know it, and was giving him apoquel for allergies and he died faster bc if your dog has existing cancer or a history of it, apoquel will make the cancer come back or worsen, so I told your office that I did not know if my two dogs i have now have cancer and that was why i declined the apoquel. So YES I ABSOLUTELY DECLINED all the things you had offered me, bc I had already came to your office and spent almost 200 dollars on a misdiagnosis, despite my efforts to convey there was still a problem going on. And on the BAD side, the bravecto is DEFINITELY NOT treating the specific problem I have because I am still getting bit, my dogs are still being bit, despite my all my efforts and money i have spent. Please refer to the screenshots i have added to get the original review I made, and their response.
